The Westin New York At Times Square, New York - Reviews, Room Options & Prices 2025

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About the Hotel

270 West 43Rd Street, New York, New York, United States, 10036

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Deluxe Suite 1 King Sofa bed

Max:

4 persons

41 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Traditional Double Guest room 2 Double Low floor

Max:

4 persons

29 m²

Bed options:

2 Double beds

Shower

Heating

room details

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Premium Double Guest room 2 Double High floor

Max:

4 persons

29 m²

Bed options:

2 Double beds

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Centre

New York 5.2 km

Airports

LaGuardia (LGA) 13.3 km

Teterboro (TEB) 18.3 km

Bus

Bus stop100 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Paid Wi-Fi

USD 16.95 per day

Parking

USD 65 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Cycling
Golf course

Services

Tours/Ticket assistance

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

270 West 43Rd Street, New York, New York, United States, 10036

Map view

street view

270 West 43Rd Street, New York, New York, United States, 10036

City landmarks

20 West 34th Street

Empire State Building

910 m

Park

Central Park

3.2 km

Landmark

Rockefeller Center

1.2 km

30 Rockfeller Plaza Enter on West 50th Street

Top of the Rock

1.1 km

Park

The High Line

2.0 km

Park

Bryant Park

860 m

Church

St. Patrick's Cathedral

1.5 km

Library

New York Public Library

1.0 km

Museum

The Metropolitan Museum of Art

3.3 km

Square

Macy's

1.0 km

Museum

The Museum of Modern Art

1.1 km

Theatre

Broadway

970 m

Stadium

Madison Square Garden

1.2 km

405 Lexington and 42nd St.

Chrysler Building

1.4 km

Museum

Intrepid Sea

1.3 km

New York City

Manhattan Skyline

1.4 km

Tower

Trump Tower

1.9 km

Mall

Fifth Avenue

1.4 km

Square

Herald Square

1.0 km

Museum

American Museum of Natural History

2.9 km

Convention Centre

Jacob Javits Convention Center

1.5 km

Gallery

Frick Collection

2.4 km

Library

The Morgan Library & Museum

1.4 km

1865 Broadway

Museum of Biblical Art

1.5 km

Midtown East

2.0 km

Nearby

Square

Times Square

540 m

Museum

Madame Tussauds New York

240 m

226 W 44th St

Discovery Times Square

280 m

Museum

Ripley's Believe It or Not Times Square

240 m

Restaurants

Carmine's Italian Restaurant

320 m

200 W 44th St Times Square

Bubba Gump Shrimp Co

310 m

1501 Broadway Time Square

Junior's

370 m

1515 Broadway Mid Section Of 45th St

John's of Times Square

130 m

260 W. 44th Street

Hard Rock Cafe

270 m

1501 Broadway

Dallas BBQ Times Square

180 m

241 West 42 Street

Carlo's Bakery

150 m

625 8th Ave & W42nd St Times Square

Qi Bangkok Eatery

10 m

698 9th Ave SE corner of West 48th St.

The Times Eatery

20 m

680 8th Ave

The View Restaurant & Lounge

430 m

1535 Broadway New York Marriott Marquis

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

6.0

Location

8.4

Service

6.4

Dining

7.0

4/5 based on 3959 reviews

#308 of 514 hotels in New York City based on Tripadvisor

Alex

United Kingdom, January 2025

7.4/10

My stay at The Westin New York At Times Square was quite enjoyable overall. The location was ideal, just steps away from all the city attractions, which made exploring a breeze. However, I encountered some issues with room amenities that affected my experience, including extra charges for a rollaway bed and neither a refrigerator nor a microwave provided without a fee. Despite these hiccups, the friendly staff resolved my concerns quickly, making my stay pleasant. 🌟

Rooms

6.0

The room on the 28th floor had a beautiful city view, but I was disappointed with the musty smell and some cleanliness issues like stained towels. Booking for three people but only having a double bed was a letdown. Overall, the room's comfort was less than ideal. 😕

Service

7.5

The staff was very helpful, especially at check-in, and promptly addressed my concerns about the rollaway bed issue. They took care of it swiftly and even adjusted my bill, which was a nice gesture. However, not all requests were met efficiently initially. 🌟

Location

9.0

The hotel's location near Times Square was fantastic, providing easy access to numerous restaurants and attractions. Being right next to a subway station also made getting around the city simple and convenient. This was definitely one of the highlight aspects of my stay! 🗽

Dining

8.0

Although I didn't dine at the hotel, the $35 food credit per day was a nice addition. I found great breakfast spots nearby recommended by the staff, which added to my overall enjoyment of the local dining options. 🍽️

Facilities

6.5

While the hotel did not provide a pool or a complimentary refrigerator, I appreciated the well-equipped gym. However, I was surprised at the extra fees for basic amenities like the refrigerator, which felt unreasonable. 🏋️‍♂️

Nick

United Kingdom, January 2025

6.4/10

My stay at The Westin New York At Times Square was enjoyable due to its fantastic location and comfortable rooms. However, I did experience some service hiccups that left me a bit frustrated. The beds were remarkably comfy, which was a real highlight, but there were issues with room cleaning and interaction with the staff that could have been better.

Rooms

6.0

I stayed in a Traditional King room, and the bed was incredibly comfortable. However, the housekeeping left much to be desired with only minimal cleaning done each day. I came back to dirty towels and even had to wait a while for toilet paper one evening.

Service

5.0

The service was a mixed bag. While some staff members were helpful, I did notice unfriendly interactions. At check-in, it felt like I was an inconvenience, which wasn't a great start to my stay. Additionally, my luggage pickup request was handled poorly.

Location

9.0

The hotel's location is hard to beat. Right next to Times Square, everything I wanted to see was within walking distance. It truly makes exploring the city effortless, which I loved.

Dining

6.0

I had breakfast at the hotel restaurant, and while the food was decent, the staff seemed overwhelmed. The loud clattering of dishes during breakfast made it hard to enjoy a peaceful meal. This was a bit disappointing considering the otherwise attractive atmosphere of the hotel.

Facilities

6.0

The facilities were quite basic. While I did enjoy the gym, I expected a bit more attention to detail in terms of upkeep. The concierge service was somewhat effective, but often slow during peak times.

Robbie

United Kingdom, November 2024

7.4/10

During my stay at The Westin New York At Times Square, I enjoyed the prime location and comfort of the beds, but I encountered some cleanliness issues that detracted from my experience. The staff was generally helpful, though I did have a few interactions where I felt neglected. Overall, it was a mixed experience with great potential but room for improvement.

Rooms

6.0

The bed was exceptionally comfortable, which made for a good night's sleep. However, I noticed the room had a musty odor and the cleanliness was below expectations, with stained bedding and towels.

Service

6.0

While some staff members were friendly and efficient, I felt there were moments when the service could have been more attentive, especially during check-out. I also experienced a delay in receiving help with my requests.

Location

9.0

The hotel's location is unbeatable, being right near Times Square and close to subway stations. It made exploring the city so convenient for me, with many attractions within walking distance.

Dining

5.0

I didn't dine at the hotel, as many restaurant options were just outside. However, I did find the breakfast options at the hotel to be quite limited and ordinary (definitely could use more variety!).

Facilities

6.0

The hotel offers great amenities like a well-equipped gym, which I appreciated. However, I was disappointed by the lack of basic features like a refrigerator or microwave in the room, which would have made my stay more convenient.

Caroline

United Kingdom, October 2024

5.2/10

I had a restful five-night stay at The Westin New York At Times Square. The location is unbeatable, right next to Times Square, making it easy to explore key attractions. However, the service left much to be desired, with some staff lacking the friendliness I expected. While my room was clean and comfortable, there were minor maintenance issues that should have been addressed prior to my arrival.

Rooms

6.0

My room was comfortable and clean, but I encountered maintenance issues like a non-functional lamp and an unmade additional bed.

Service

5.0

Customer service was disappointing overall; I faced delays and a lack of accountability when requesting items from housekeeping.

Location

5.0

The hotel's prime location next to Times Square made it incredibly convenient for visiting nearby attractions.

Dining

8.0

I appreciated the access to nearby dining options, which made meals easy to arrange during my stay.

Facilities

7.0

The hotel facilities were clean, and the gym was well-equipped, although the overall atmosphere felt less luxurious than expected.

Andrew

United Kingdom, October 2024

6.2/10

My stay at The Westin New York At Times Square was largely enjoyable, thanks to the friendly and attentive staff and the hotel's fantastic location near major attractions. However, I did encounter some issues with the cleanliness and upkeep of my room, which detracted from the overall experience. Despite these shortcomings, the comfortable beds and the excellent dining options helped make my stay good.

Rooms

6.0

The room I stayed in was a Traditional Double on a low floor. While the bed was incredibly comfortable, I noticed some cleanliness issues, such as the bathroom not being up to par and a lack of extra towels. These factors made me feel that the room didn't meet my expectations for a five-star experience.

Service

9.0

The staff were definitely a highlight of my stay. They were extremely helpful, especially Mary Jane, who assisted me with early check-in and arranged a flat-rate taxi to the airport. Their willingness to address any concerns quickly enhanced my experience, even if the room itself had issues.

Location

10.0

The location of the hotel is fantastic, right near Times Square and within walking distance to various attractions. This made it incredibly easy for me to explore the city and enjoy everything it has to offer.

Dining

8.0

I enjoyed the dining experience at the Foundry bar and restaurant, where the food and cocktails were great. The relaxed atmosphere and quality of meals significantly contributed to the overall positive aspects of my stay.

Facilities

8.0

The gym was well-equipped, allowing me to maintain my fitness routine during the trip. Additionally, I appreciated the concierge's assistance in arranging local dining and show recommendations, further enhancing my visit.